Shipping Policy

At Top Boxing Store, we deliver championship-quality boxing gear with the same precision we expect from our fighters. Whether you’re training for the golden gloves or just starting your boxing journey, we’ve got your back both in and out of the ring.

1. Shipping Information

Order Processing

We pack your fighting gear with care within 1-2 business days after receiving your order. Please note we don’t process orders on weekends or holidays.

Shipping Methods & Delivery Times

International Shipping

We ship worldwide (excluding some Asian and remote regions). International customers may be subject to customs fees – these are the responsibility of the recipient and aren’t included in your order total.

2. Returns & Exchanges

Our Return Policy

We accept returns within 15 days of delivery for most items that are:

• In original condition (unused, unwashed)
• In original packaging with all tags attached
• Accompanied by proof of purchase

Non-Returnable Items

For safety and hygiene reasons, the following products cannot be returned:

• Body Protectors (hygiene reasons)
• Boxing Competition Sets (custom configurations)
• Championship Belts (custom engraving)
• Any items marked as “final sale”

Step-by-Step Return Process

Step 1: Request Authorization

Email our customer service team at [email protected] with:

• Your order number
• Item(s) you wish to return
• Reason for return

Step 2: Receive Return Authorization

Within 1-2 business days, we’ll email you:

• Return authorization number
• Shipping instructions
• Return address: 1844 Mesa Drive, Las Vegas, US 89101

Step 3: Package and Ship

Securely package the item(s) with:

• Original packaging and tags
• Copy of your order confirmation
• Return authorization number visible

Note: You’re responsible for return shipping costs unless the return is due to our error.

Step 4: Receive Refund

Once we receive and inspect your return:

• Refunds are processed within 3-5 business days
• Original payment method will be credited
• You’ll receive email confirmation

Exchange Process

For exchanges (size, color, or different product):

1. Follow the standard return process above
2. Clearly state you want an exchange and specify the replacement item
3. We’ll process the exchange once we receive your return
4. You’ll be responsible for any price difference

3. Refund Details

Refund Method

Original payment method (Visa, MasterCard, JCB, PayPal)

Refund Timing

• Credit Cards: 3-5 business days after processing (may take 1-2 billing cycles to appear)
• PayPal: Typically appears within 24 hours of processing

Deductions

Original shipping costs are non-refundable unless the return is due to our error.

4. Damaged or Defective Items

If you receive damaged or defective equipment:

• Contact us within 48 hours of delivery
• Include photos of the damage/defect
• We’ll arrange a replacement or refund at no cost to you

Note: This policy may be updated periodically. Last updated: June 1, 2023