Welcome to Top Boxing Store’s FAQ section. We’ve compiled answers to the most common questions about our products, shipping, payments, and more. Can’t find what you’re looking for? Our Vegas team is always ready to help at [email protected] or +1 (702) 555-0184.

Product Questions

Q: What types of boxing equipment do you specialize in?
A: We carry competition-grade boxing gear including gloves, protective equipment, training gear, and professional setups like rings and freestanding bags. Our inventory is curated specifically for serious boxers and trainers.
Q: How do I choose the right size for boxing gloves?
A: We recommend ordering 1-2 weeks before intensive training begins to allow time for exchanges. Check our sizing charts (linked on each product page) and consider your weight class and training purpose – heavier gloves (16-18oz) for sparring, lighter (10-14oz) for bag work.
Q: Do you sell equipment for boxing competitions?
A: Absolutely! We offer complete competition sets including gloves, trunks, robes, and championship belts that meet professional standards. Many amateur and pro fighters trust our gear for title fights.

Shipping & Delivery

Q: What shipping options do you offer?
A: We provide two main services:
Express Shipping: $12.95 flat rate worldwide via DHL/FedEx (10-15 business days)
Free Standard Shipping: For orders over $50 via EMS (15-25 business days)
*Heavy items like rings require special freight arrangements.
Q: How long does order processing take?
A: All orders ship within 1-2 business days from our Nevada warehouse. You’ll receive tracking information immediately after processing.
Q: Do you ship to my country?
A: We deliver to 35 countries across North America, Europe, and select regions in South America/Africa. Some restrictions apply in conflict zones. Contact us if you don’t see your location at checkout.

Payments & Pricing

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure global transactions. All prices are in USD.
Q: Why was I charged an extra $5 on my free shipping order?
A: Heavy items like punching bags and ring components incur a $5 handling fee to cover special logistics, even on qualifying orders over $50.

Returns & Exchanges

Q: What’s your return policy?
A: We offer 15-day returns from delivery date for unused items in original packaging. Customers cover return shipping unless the item is defective (free replacements). Refunds process within 3 business days.
Q: Can I exchange my gloves for a different size?
A: Yes! We recommend initiating exchanges immediately upon receipt to ensure they fall within the 15-day window. Contact us for return authorization before sending items back.

Technical Support

Q: How do I assemble my freestanding punching bag?
A: Detailed assembly instructions are included with all equipment. For complex setups like rings or specialty bags, email us for video guides or troubleshooting assistance.
Q: My tracking hasn’t updated in days – what should I do?
A: First check both the carrier’s website and your order portal. If no movement after 5 business days, contact us with your order number and we’ll investigate with the shipping partner.
Still have questions? Our championship-level customer service team is standing by:
📞 +1 (702) 555-0184 (9AM-5PM PST)
✉ [email protected]
📍 1844 Mesa Drive, Las Vegas, NV 89101